Privacy Policy
Last Updated: October 6, 2026
Encre Media Group, LLC (“Encre,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, use our creator platform, submit an application, create a creator account, upload content, communicate with us, or otherwise interact with Encre Media Group, LLC.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
Encre Media Group, LLC is an independent media and distribution company serving artists, filmmakers, podcasters, and other creators.
For privacy-related questions or requests, contact us at: Encre Media Group, LLC. Email: [email protected]. Website: https://encremedia.com.
2. Information we collect
We collect information that you provide directly to us, information automatically collected when you use our website or platform, and information we may receive from third parties. The information we collect depends on how you interact with Encre.
A. Information you provide
Account Information
When you create a Encre account, we may collect:
- Legal name
- Creator or artist name
- Email address
- Phone number
- Mailing address
- Country
- City
- Username
- Password credentials
- Account type
- Profile information
Application Information
When you apply to Encre, we may collect:
- Legal name
- Artist, creator, company, or professional name
- Contact information
- Location
- Website
- Social media profiles
- Links to previous work
- Description of your work
- Career information
- Audience information
- Previous distribution experience
- Information about what you are seeking from Encre
- Information about how you heard about Encre
Music Information
If you apply or submit music, we may collect:
- Artist name
- Release title
- Track titles
- Album or EP information
- Genre
- Subgenre
- Language
- Release dates
- Copyright information
- ℗ and © information
- ISRC information
- Songwriter information
- Producer information
- Composer information
- Lyrics
- Featured artist information
- Distribution history
- Ownership and rights information
- Music files
- Cover artwork
- Press materials
Film Information
If you submit a film or other video project, we may collect:
- Project title
- Director information
- Production company
- Genre
- Runtime
- Country
- Language
- Release year
- Synopsis
- Cast information
- Crew information
- Content rating
- Rights and ownership information
- Film masters
- Trailers
- Posters
- Key art
- Subtitles
- Closed captions
- Audio tracks
- Dub tracks
- Other project materials
Podcast Information
If you submit a podcast, we may collect:
- Podcast name
- Host information
- Description
- Category
- Language
- Website
- Social media accounts
- Episode information
- Guest information
- Audience information
- Audio files
- Video files
- Artwork
- Transcripts
- Captions
- Distribution information
Payment and Tax Information
If you become an eligible Encre creator and receive payments through our services, we may collect information necessary to process payments and satisfy applicable tax, accounting, and legal requirements. This may include:
- Tax identification information
- Tax forms
- Payment information
- Payout information
- Transaction information
- Earnings information
Where possible, sensitive payment information will be handled by specialized third-party payment providers rather than stored directly by Encre.
3. Information we collect automatically
When you visit our website or use our platform, certain information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic information
- Pages viewed
- Referring pages
- Date and time of visits
- Website interactions
- Login activity
- Security and authentication information
- Platform usage information
- Error and diagnostic information
We may use cookies, pixels, local storage, analytics technologies, and similar technologies to operate, secure, analyze, and improve our website and services.
4. How we use information
We may use personal information for the following purposes.
Providing our services
We use information to:
- Create and maintain accounts
- Process applications
- Review creators and projects
- Provide creator services
- Manage creator catalogs
- Process content submissions
- Facilitate distribution
- Manage licensing opportunities
- Manage creator relationships
- Provide analytics
- Process payments
- Provide customer support
Operating the platform
We may use information to:
- Maintain the website
- Maintain creator accounts
- Authenticate users
- Process uploads
- Manage files
- Monitor system performance
- Troubleshoot technical problems
- Improve the user experience
Communications
We may use your information to:
- Respond to inquiries
- Send application updates
- Send account notifications
- Send submission updates
- Send distribution notifications
- Send payment notifications
- Send important service communications
- Contact creators regarding opportunities
Security and fraud prevention
We may use information to:
- Protect accounts
- Detect unauthorized access
- Detect fraud
- Prevent abuse
- Investigate security incidents
- Protect our systems
- Enforce our terms and policies
Legal and compliance purposes
We may process information when necessary to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our legal rights
- Resolve disputes
- Enforce agreements
- Prevent illegal activity
Business operations
We may use information for legitimate business purposes including:
- Internal reporting
- Business analytics
- Service improvement
- Operational planning
- Maintaining creator relationships
- Developing new services
5. Creator content and intellectual property
Encre may receive music, films, podcasts, artwork, videos, documents, metadata, and other materials from creators.
We treat creator-submitted content as confidential business information except where disclosure is necessary to provide requested services, fulfill a distribution or licensing agreement, comply with law, protect Encre or others, or where you have otherwise authorized disclosure.
Submitting content to Encre does not transfer ownership of your intellectual property to Encre unless a separate agreement expressly provides otherwise.
Your rights and Encre’s rights regarding submitted content are governed by the applicable agreements between you and Encre.
6. How we share information
We do not sell personal information simply because you use our website or creator platform. We may disclose information to third parties when reasonably necessary to operate our business and provide services. These parties may include:
Service providers
We may use third-party companies for:
- Website hosting
- Cloud storage
- Database services
- Authentication
- Analytics
- Payment processing
- Tax processing
- Security
- Customer support
- File processing
- Content delivery
- Other technology infrastructure
These providers may process information on our behalf.
Distribution platforms and partners
When you authorize or contract with Encre to distribute your content, information and content may be provided to applicable distribution platforms, services, licensing partners, or other recipients necessary to fulfill the requested service. Examples may include music, video, podcast, social media, streaming, licensing, or other media platforms.
Professional advisors
We may disclose information to attorneys, accountants, auditors, financial advisors, insurance providers, and other professional advisors when reasonably necessary for business or legal purposes.
Legal requirements
We may disclose information if reasonably necessary to:
- Comply with law
- Respond to a subpoena, court order, or other legal process
- Respond to a government request
- Protect rights or property
- Prevent fraud or abuse
- Protect the safety of users or others
Business transfers
If Encre Media Group, LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
7. Data sales, targeted advertising, and profiling
Encre does not intend to sell personal information as a business model.
If our practices change in a manner that constitutes a sale of personal data, targeted advertising, or legally regulated profiling, we will update this Privacy Policy and provide any required notices and choices. Where required by applicable law, users may have the right to opt out of certain forms of processing.
8. Cookies and tracking technologies
Encre may use cookies and similar technologies. These technologies may be used for:
- Essential website functionality
- Authentication
- Security
- Remembering preferences
- Analytics
- Performance monitoring
- Improving the website
Some third-party services may also place cookies or similar technologies on our website. You may be able to control cookies through your browser settings. Certain cookie choices may affect website functionality.
If Encre uses non-essential cookies that require consent under applicable law, we will provide an appropriate consent mechanism.
9. Analytics
We may use analytics services to understand how visitors and creators use our website and platform. Analytics may collect information such as:
- Device information
- Browser information
- Pages visited
- Approximate location
- Referral information
- Interaction data
- Session information
Analytics information may be used to improve Encre’s website, platform, security, and services.
10. Creator analytics
Creators may receive analytics related to their own content. Depending on the services provided, creator analytics may include:
- Streams
- Views
- Downloads
- Audience information
- Geographic information
- Platform performance
- Revenue
- Release performance
Creator analytics are provided for business and reporting purposes and may be subject to information received from third-party platforms. Encre does not guarantee the accuracy or completeness of analytics supplied by third-party platforms.
11. Payment information
Where payment processing is provided through a third-party provider, that provider may collect and process payment information under its own privacy policy. Encre may receive information necessary to:
- Confirm payment setup
- Process payouts
- Maintain accounting records
- Calculate earnings
- Provide statements
- Comply with tax requirements
Encre does not intentionally store complete payment card numbers when a third-party payment processor is used.
12. Tax information
Creators may be required to provide tax information before receiving certain payments. Tax information may be processed by Encre and/or third-party tax and payment providers. We use this information to:
- Verify creator information
- Process payments
- Prepare required tax reporting
- Comply with applicable laws
13. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing services
- Maintaining accounts
- Managing creator relationships
- Maintaining business records
- Meeting contractual obligations
- Meeting legal and tax obligations
- Resolving disputes
- Preventing fraud
- Enforcing agreements
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
14. Account deletion
Depending on the type of account and applicable contractual or legal obligations, you may request deletion of your Encre account or personal information. Certain information may need to be retained where required by:
- Law
- Tax requirements
- Accounting requirements
- Active agreements
- Dispute resolution
- Fraud prevention
- Security requirements
Deleting an account does not necessarily result in the immediate deletion of all information associated with the account.
15. Data security
Encre uses reasonable administrative, technical, and organizational measures designed to protect personal information. These measures may include:
- Encryption in transit
- Secure authentication
- Access controls
- Role-based permissions
- Secure cloud infrastructure
- Monitoring
- Logging
- Backup systems
- Security reviews
- Secure file storage
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should notify Encre if you believe your account has been compromised.
16. Creator media security
Creator-uploaded media may include extremely large and valuable files. Encre may use secure cloud-based storage and content delivery infrastructure to store and transfer creator materials.
Access to private creator materials may be restricted through authentication, authorization controls, and private storage mechanisms.
Creators should not upload material that they do not have the legal right to provide to Encre.
17. International data transfers
Encre may use service providers and infrastructure located in the United States or other countries. As a result, personal information may be processed or stored outside the country where you live. Where required by applicable law, Encre will take appropriate measures regarding international transfers of personal information.
18. Minnesota privacy rights
If you are a Minnesota resident, you may have rights under the Minnesota Consumer Data Privacy Act and other applicable laws. Depending on applicable law and whether Encre is subject to the relevant requirements, these rights may include:
- The right to access personal data
- The right to obtain a copy of personal data
- The right to correct inaccurate personal data
- The right to delete personal data
- The right to obtain information about how personal data is processed
- The right to request information about third parties with whom personal data has been sold or shared
- The right to opt out of certain sales of personal data
- The right to opt out of targeted advertising
- The right to opt out of certain profiling
- The right to appeal certain decisions regarding privacy requests
Minnesota law provides specific requirements and exemptions concerning these rights.
To submit a privacy request, contact [email protected] with the subject line: Minnesota Privacy Request.
We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising applicable privacy rights.
19. Appeals
If applicable law provides you with a right to appeal a decision regarding your privacy request, you may submit an appeal by contacting [email protected] with the subject: Privacy Request Appeal. Please include:
- Your name
- Email address
- Description of your original request
- Explanation of why you believe the decision should be reconsidered
We will review appeals in accordance with applicable law.
20. California privacy rights
If you are a California resident, you may have additional rights under applicable California privacy laws. Depending on the circumstances and applicability of those laws, these may include rights concerning:
- Access
- Correction
- Deletion
- Data portability
- Certain disclosures
- Opting out of certain sales or sharing
- Targeted advertising
- Certain profiling
Encre will provide additional notices or mechanisms where required by applicable California law. California residents may contact [email protected] with the subject: California Privacy Request.
21. Other U.S. state privacy rights
Other states may provide additional privacy rights. Where applicable, Encre will comply with state privacy laws that apply to our processing activities. If you believe you have a privacy right that is not addressed in this Privacy Policy, contact us at [email protected].
22. European privacy rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable comprehensive privacy legislation, you may have additional rights. Depending on applicable law, these may include:
- Access
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
- Rights concerning automated decision-making
If Encre offers services to individuals in these jurisdictions or otherwise becomes subject to applicable privacy requirements, we will provide additional notices and mechanisms where required.
23. Children’s privacy
Encre’s services are not directed toward children under 13. We do not knowingly collect personal information from children under 13 without legally required authorization.
If you believe a child under 13 has provided personal information to Encre, please contact us. If we discover that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
24. Third-party websites and services
Our website may contain links to third-party websites, platforms, services, or social media accounts. Encre does not control the privacy practices of third parties. When you leave the Encre website or interact with a third-party service, that service’s privacy policy may apply. We encourage you to review the privacy policies of third-party services before providing them with personal information.
25. Social media
Encre may operate or maintain social media accounts and may provide links to social media platforms. Interactions with those platforms may be governed by the privacy policies and terms of those platforms. Encre is not responsible for the privacy practices of third-party social media companies.
26. Data from other sources
Encre may receive information from third parties when reasonably necessary to provide services. Examples may include:
- Distribution platforms
- Payment providers
- Analytics providers
- Authentication providers
- Business partners
- Publicly available sources
- Professional service providers
We may combine information received from these sources with information you provide directly to us.
27. Automated decision-making
Encre does not currently intend to use solely automated decision-making to make decisions that produce legal or similarly significant effects on individuals. If this changes, Encre will provide any notices and rights required by applicable law.
28. Do Not Track
Some browsers provide a “Do Not Track” signal. Because there is not currently a universally accepted technical standard for responding to all Do Not Track signals, Encre may not respond to such signals unless required by applicable law. Where applicable law requires recognition of browser-based privacy signals, Encre will implement the required mechanism.
29. Data breaches
If Encre determines that a security incident has occurred involving personal information, we will investigate the incident and provide notifications when required by applicable law. Notifications may be provided by email, website notice, direct communication, or other legally permitted methods.
30. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the Last Updated date at the top of this Privacy Policy. If changes are material, we may provide additional notice where appropriate or required by law.
Your continued use of our website or services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to applicable law.
31. Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or Encre’s privacy practices, contact: Encre Media Group, LLC, Privacy Department. Email: [email protected]. Website: https://encremedia.com.
32. Effective date
This Privacy Policy is effective as of October 6, 2026. Last Updated: October 6, 2026.